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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charles White

Charles White

July 23, 2026

5  out of  5
rating by Charles White
"I added a car to our policy today.
Great conversation with Phillip McCall."
We responded:
"Charles, we appreciate your feedback and are here if you need anything else. Thank you for leaving us a review!"
Profile photo of Marial de Lachica

Marial de Lachica

July 14, 2026

5  out of  5
rating by Marial de Lachica
"Katie was great answered all my questions!"
We responded:
"Thank you, Marial! I'm glad to hear that Katie was able to answer all your questions. We're here to make sure you have all the information you need. Feel free to reach out if you need anything else!"
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Carlos Demattos

July 9, 2026

5  out of  5
rating by Carlos Demattos
"Spoke with Phillip on the phone and he guided me through the process kindly and respectfully and got me every discount I qualified for."
We responded:
"Thank you, Carlos! I'm glad Phillip was able to assist you with the process and help you find all the discounts you qualify for. We appreciate your feedback and are here if you need anything else!"
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Alex Mullis

July 5, 2026

5  out of  5
rating by Alex Mullis
"After having my insurance randomly stopped by a different company. I got a call from katie(I hope I spelled it correctly) who was an absolute dream of a person!! She listened and got me set up easily and the quote was cheaper than the previous company that I was with!! Over all loved the attitude and attention to detail and I’m very pleased with my new insurance!!"
We responded:
"Alex, thank you for taking the time to leave us a review! I'm happy to hear that Katie was able to assist you so effectively and that you're pleased with your new insurance setup. We always aim to provide attentive service and competitive rates. Let us know if we can help with anything else!"
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Michelle Hamby

June 30, 2026

5  out of  5
rating by Michelle Hamby
"Katie is awesome! She made everything so easy."
We responded:
"Michelle, thank you for taking the time to leave us a review! I'm glad to hear that Katie made everything easy for you. We appreciate your feedback and are here if you need anything else!"
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Latasha Strange

June 12, 2026

5  out of  5
rating by Latasha Strange
"I have been with John Moody since moving to Charlotte over 10 years ago and I have always received amazing service from evertone in the office. They are always welcoming, knowledgeable and helpful."
We responded:
"Latasha, thank you for the amazing review! I'm happy to hear that you've had such a positive experience with our office over the years. We strive to be welcoming and helpful, and it's great to know we've met your expectations. Thank you for choosing us, and we're always here to help!"
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Kasie French

June 8, 2026

5  out of  5
rating by Kasie French
"Katie was such a pleasure to work with and incredibly knowledgeable!"
We responded:
"Thank you, Kasie! I'm glad to hear that Katie made your experience a positive one with her knowledge and friendly approach. We appreciate your feedback and are here if you need anything else!"
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Moses Sureshkumar

June 5, 2026

5  out of  5
rating by Moses Sureshkumar
"Great customer service experience. Got policies done within no time. No overselling . Overall would highly recommend John for your home insurance needs."
We responded:
"Thank you, Moses, for taking the time to leave us a review! I'm happy to hear that you had a great experience with our customer service and that we could efficiently handle your policies without any pressure. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Tosh G

May 29, 2026

5  out of  5
rating by Tosh G
"Thanks you Solomon for being informative, persistent and patient. I'm very happy with my quote. Thanks for inviting me into the State Farm family."
We responded:
"Thank you, Tosh! I'm glad we could provide you with the information and support you needed. It's wonderful to have you as part of our State Farm family. Let us know if we can help with anything else!"
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David Warren

May 23, 2026

5  out of  5
rating by David Warren
"Very Professional, courteous and knowledgeable of your situation."
We responded:
"Hey David, thank you for the 5 stars! I'm happy to hear that you found our team professional and knowledgeable. We always strive to understand and address each situation with care. We appreciate your support!"
Profile photo of Kelly Camino

Kelly Camino

May 22, 2026

5  out of  5
rating by Kelly Camino
"Been with John and his company for over 16 years. Always have a great experience there. Solomon helped me put another car on my policy he was great!"
We responded:
"Hey Kelly, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with us over the years. We appreciate your continued support and trust in our office. Let us know if we can help with anything else!"
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Maurice

May 18, 2026

5  out of  5
rating by Maurice
"My experience with State Farm was nothing short of excellence. The Agent was very professional, well informed and knowledgeable of processes helpful to my family and I. For that I’m extremely appreciative and will tell others about State Farm"
We responded:
"Thank you, Maurice, for your wonderful feedback! I'm glad to hear that you found our service professional and knowledgeable. Your appreciation means a lot, and we're grateful for your recommendation. Let us know if there's anything else we can assist you with!"
Profile photo of Gina Z-Jay

Gina Z-Jay

May 14, 2026

5  out of  5
rating by Gina Z-Jay
"Recently moved to the area and Philip was so helpful, prompt and professional. I would definitely recommend this agency to anyone!"
We responded:
"Thank you, Gina, for sharing your experience! I'm glad to hear that Philip was helpful and professional during your move. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of harry Hill

harry Hill

May 4, 2026

5  out of  5
rating by harry Hill
"Katie at John Moody State Farm went above and beyond getting me set up with Home and Auto insurance. Great customer service and communication! Very pleased with the whole process. I highly recommend you contact them for your insurance needs!"
We responded:
"Thank you, Harry! I'm happy to hear that Katie provided excellent service and communication while helping you with your insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Jane Geracimos

Jane Geracimos

April 30, 2026

5  out of  5
rating by Jane Geracimos
"Excellent customer service. I spoke with Solomon at this agency. He was very helpful in getting a quote for me for auto insurance. He quickly got my information and had the quote ready in a matter of a minutes. I highly recommend him to anyone looking for a quote. He was very knowledgeable and professional."
We responded:
"Thank you, Jane, for your wonderful feedback! I'm happy to hear that Solomon provided you with such helpful and efficient service. We take pride in our team's professionalism and knowledge. If you need anything else, feel free to reach out!"
Profile photo of Wilmarie Cruz

Wilmarie Cruz

April 16, 2026

5  out of  5
rating by Wilmarie Cruz
"I had the privilege of working with Solomon and he was super nice and very consistent. Very flexible and worked with me every step of the way. Definitely would recommend to family and friends!"
We responded:
"Thank you, Wilmarie! I'm happy to hear that Solomon provided such a supportive and flexible experience for you. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Ann Nivens

Ann Nivens

April 3, 2026

5  out of  5
rating by Ann Nivens
"I was looking for auto and homeowners Insurance, and was helped by Solomon this morning. He was wonderful to work with due to his Professionalism, knowledge, efficiency, and politeness."
We responded:
"Thank you for your review, Ann! I'm happy to hear that Solomon provided you with such professional and efficient service. We appreciate your feedback and are always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Micah Behrens

Micah Behrens

April 1, 2026

5  out of  5
rating by Micah Behrens
"Solomon helped me find rental insurance in North Carolina. Even though I live in South Carolina, he was patient and so courteous when searching for a policy with the best rate. His professionalism is impeccable! If you’re looking for any type of insurance, I highly recommend Solomon at State Farm."
We responded:
"Thank you for your wonderful feedback, Micah! I'm happy to hear that Solomon provided you with such excellent service while finding rental insurance. His professionalism and dedication are truly valued here. If you need any more assistance or have any other questions, feel free to reach out!"
Profile photo of Hannah Mahler

Hannah Mahler

March 31, 2026

5  out of  5
rating by Hannah Mahler
"My grandma Sylvia Martin stopped by and transferred her auto and car insurance. They helped make sure she got the best price and the best service! She highly recommends John Moody and John McCall. They made her day."
We responded:
"Thank you, Hannah, for sharing your grandma Sylvia's experience! I'm happy to hear that our team provided her with excellent service and pricing. We appreciate her recommendation and are here to assist with any future needs. Let us know if we can help with anything else!"
Profile photo of Cindy Hiebert

Cindy Hiebert

March 13, 2026

5  out of  5
rating by Cindy Hiebert
"I am working with Phillip McCall through this agency and very pleased to have a personable agent that I feel comfortable with! State Farm Insurance is a much better fit for me! Be sure to check in with State Farm as you shop for insurance!"
We responded:
"Thank you, Cindy! I'm happy to hear that Phillip has made your experience with us so comfortable and positive. It's wonderful to know that State Farm Insurance is a great fit for you. If you need anything else or have more questions, feel free to reach out anytime!"
Profile photo of Shellye Crawley

Shellye Crawley

March 11, 2026

5  out of  5
rating by Shellye Crawley
"This review is based solely on my experience with Tiffany Sullivan. Her customer service skills are excellent! She’s a delight to work with."
We responded:
"Hey, Shellye! Thank you for sharing your experience working with Tiffany Sullivan. I appreciate you recognizing her customer service while assisting with your homeowners and auto insurance. It’s great to hear she was a delight to work with."
Profile photo of Stephanie Hash

Stephanie Hash

March 11, 2026

5  out of  5
rating by Stephanie Hash
"Solomon is a great person to interact with. He was very friendly, knowledgeable just a really pleasant person. Glad I switched. Don’t ever see me looking for another insurance company!!"
We responded:
"Thank you, Stephanie! I'm happy to hear that Solomon made such a positive impression. It's wonderful to know you're satisfied with your decision to switch to us. If you ever need anything, feel free to reach out!"
Profile photo of Kode M

Kode M

March 10, 2026

5  out of  5
rating by Kode M
"Solomon Cortez at John Moody - State Farm made bundling my policies quick and easy while helping me save money on my insurance.
He was knowledgeable, friendly, and made the whole process smooth from start to finish"
We responded:
"Hey, Kode! Thank you for sharing your experience with Solomon and for recognizing the knowledgeable and friendly service while getting your policies set up together. We appreciate you taking the time to leave a review and are happy he made the process quick and easy from start to finish."
Profile photo of Reshad Shealey

Reshad Shealey

March 5, 2026

5  out of  5
rating by Reshad Shealey
"I had a minor accident that was caused by a teenager trying to crossing 3 lanes of traffic and admits he didn't see me before we made contact. The claims adjuster said that it would be 85% the kid's fault and 15% my fault. I didn't think that made sense at all. I called John's office and talked to Phil about the situation. Him and the team agreed it didn't seem right. They were able to escalate my request and within a few days the adjuster called back and changed it to 100% liability to the teenager. I am 2000% happy with the quick and effective action taken by John Moody's team! That is the reason I have a SUV, motorcycle, disabilty, and home isurance through his agency!"
We responded:
"Hey, Reshad! Thank you for taking the time to share this and for explaining what happened with the accident and the claim review. I appreciate you reaching out to my office and giving Phil and the team the chance to look into the situation with you. I am glad we were able to escalate the request and get the claim reviewed again so the liability decision reflected what actually happened. It means a lot to hear how satisfied you are with the quick action from my team. I truly appreciate you choosing our office for your auto, motorcycle, disability, and homeowners coverage. Thank you for your continued support of my agency."
Profile photo of Bryan Understein

Bryan Understein

March 4, 2026

5  out of  5
rating by Bryan Understein
"Phil helped me get home and car insurance. He worked quickly and gave me a great price!"
We responded:
"Thank you, Bryan! I'm happy to hear that Phil was able to assist you efficiently with your insurance needs. We appreciate your feedback and are glad you found the pricing satisfactory. If you have any more questions or need further assistance, feel free to reach out anytime!"