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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Emma Joles

September 15, 2023

5  out of  5 rating by Emma Joles
"Avery is incredibly kind and helpful she answered any questions i had w/ ease lovely experience"

Hannah McNeill

September 15, 2023

5  out of  5 rating by Hannah McNeill
"Customer service was amazing! Avery is so nice and the best helper."

Rashaun Wilson

September 15, 2023

5  out of  5 rating by Rashaun Wilson
"Highly suggest working with Billy! He was very informative and genuine while helping me with my policy"

Kim Brown

September 15, 2023

5  out of  5 rating by Kim Brown
"John Moody statefarm is the best! Very personable and they're always there to help whenever I need them!"

Maryam Hijji

September 15, 2023

5  out of  5 rating by Maryam Hijji
"BILLY was the best, he was nice and understanding and gave me reasonable Quotes, and he was a joy to talk to"

Dwight Pitts II

September 15, 2023

5  out of  5 rating by Dwight Pitts II
"Great worker and help me under stand this stuff"

Jennifer Hainey

September 15, 2023

5  out of  5 rating by Jennifer Hainey
"Billy Brown has excellent customer service skills. He is very knowledgeable and helpful anytime I need it.I highly recommend this insurance to anyone!! State farm is AMAZING!!"

Avery Payne

September 15, 2023

5  out of  5 rating by Avery Payne
"I got my renters insurance with a state farm agent in virginia after I got my first apartment after college but when I moved to Charlotte and started renting, renters insurance was not required with my new lease. After a while, I decided to get renters insurance again to make sure that I was covered and John Moody - State Farm was an excellent help in getting me set up. Billy was of great help and answered all of the questions that I had and was a delight to talk to. I would highly recommend getting your insurance through the wonderful agents at John Moody - State Farm"

bernard cantin

September 12, 2023

5  out of  5 rating by bernard cantin
"Very thorough and patient while answering questions and providing various options."

Ping Hao

August 16, 2023

5  out of  5 rating by Ping Hao
"I had the pleasure of working with State Farm agent John Moody today, and I couldn't be more impressed with the service he provided. Not only did he manage to significantly lower my monthly insurance payments, but he also found ways to enhance my coverage. John's responsiveness and friendliness were truly remarkable; he promptly returned my inquiries and made the entire process a breeze. His patience in explaining all the intricacies of the insurance policies was greatly appreciated. I am thrilled to give John a well-deserved 5-star rating and wholeheartedly recommend his services to anyone seeking assistance with their home and auto insurance needs."

Riley Zubrowski

August 16, 2023

5  out of  5 rating by Riley Zubrowski
"Called to switch auto insurance and Billy was very, very, helpful! He made the process very easy, answered all my questions thoroughly, and made the experience 10x better than any other company that offers auto insurance!"

Harry Hincken

August 15, 2023

5  out of  5 rating by Harry Hincken
"Great service. Had to start a personal property policy for son entering college for items in dorm room. Quick response and handled everything via Text."


August 8, 2023

5  out of  5 rating by lupita
"Excellent customer service! Was extremely patient and went above and beyond when it came to explaining the coverage I would get with my insurance as well as being very detailed with his explanations. Billy from State Farm goes above and beyond for his customers!"

Kristen Cinque

July 26, 2023

5  out of  5 rating by Kristen Cinque
"I have had such a great experience with this office, specifically Billy! He answered all of my questions and was very easy to talk to. Saved me over $100 on my car insurance as well as being able to offer better benefits. Don’t be afraid to switch because they will take care of you! Hopefully, I’ll never have to need it, but it’s very reassuring to know that Billy is only a phone call or text away."
Profile photo of Herbert Hollander

Herbert Hollander

May 22, 2023

5  out of  5 rating by Herbert Hollander
"I received a letter from the North Carolina Division of Motor Vehicles on Friday (May 19th 2023) Stating that (Farmers Insurance Company an insurance policy that I had called several times and called in which I could never get a live person to answer my calls.) my insurance was lapsed and that my tag would be revoked because of this on (May 27th 2023) but with one call to my State Farm Agent's (By which I always get a live personon the line immediately. ) office they immediately sent in a FS-1 FORM to prove my insurance was and has not lapsed at all. Thanks again for keeping in good hands State Farm."

Sharonda Smith

May 18, 2023

5  out of  5 rating by Sharonda Smith
"Thank you Billy for the awesome customer service, you were great😁"

Jim Fulton

February 16, 2023

5  out of  5 rating by Jim Fulton
"The folks at John Moody insurance company are awesome, very friendly and professional."

marilyn bassett

February 16, 2023

5  out of  5 rating by marilyn bassett
"They very concerned with helping you . Love State Farm"

Juan Ammons

February 5, 2023

5  out of  5 rating by Juan Ammons
"Absolutely astonishing customer service, Found me a lower quote in minutes compared to what I’ve spent weeks looking for"

angel griffin

January 30, 2023

5  out of  5 rating by angel griffin
"Very friendly and very helpful!"

Clarise Bryant

January 29, 2023

5  out of  5 rating by Clarise Bryant
"Very good service"

Jackie Holmes

January 26, 2023

5  out of  5 rating by Jackie Holmes
"Any time I contact John Moody And his associate they always been on point. When I call with any concerned about my policy they will respond to me less than 24 hours with an answer that I'm happy with my concerning issue."

Ty Fuller

January 24, 2023

5  out of  5 rating by Ty Fuller
"Collin is the best ...he broke down my policy and explained everything in plain terms. The best insurance agency by far."

Jason Osenbaugh

January 19, 2023

5  out of  5 rating by Jason Osenbaugh
"Collin helped me make my move to NC so easy. Very friendly and a true professional. I would highly recommend anyone that is moving to the area to get ahold of Collin and he will go above and beyond to help you out!"

NeClea Coleman

January 18, 2023

5  out of  5 rating by NeClea Coleman
"Collin always provides excellent customer service by not only taking care of the initial issue but also going above and beyond to make sure I am aware of other products and services are available to me."