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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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julie rybuck

September 8, 2025

5  out of  5
rating by julie rybuck
"Phillip was polite, knowledgeable, professional. He helped me with my car insurance and I was very happy with the outcome. Thank you!"
We responded:
"Thank you for your review, Julie! I'm glad to hear that Phillip provided you with such excellent service and that you're happy with your car insurance outcome. We appreciate your feedback and are here if you need anything else!"
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Quack Quack (quackson)

September 8, 2025

5  out of  5
rating by Quack Quack (quackson)
"Extremely helpful and made the whole process of insuring a car 100x less stressful. Explained every little detail in a very easy way to understand. And i got a GREAT deal as a 19 year old driver."
We responded:
"Thank you! I'm so happy to hear that the process was stress-free and that you found the explanations clear and helpful. It's fantastic that you got a great deal as a young driver! If you have any more questions or need further assistance, feel free to reach out anytime."
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Patrick Schuller

September 4, 2025

5  out of  5
rating by Patrick Schuller
"After our previous insurance agency jacked our rates up, I was looking for new coverage for home and auto. Luckily, I was connected with John after filling in some information on one of those online insurance finders. John was extremely professional, detail-oriented, and thorough in walking me through all the steps to switch insurance agencies. He got us an outstanding rate in a timely manner and pulled several quotes for me without hesitation. John walked me through all the next steps and told me exactly which email confirmations I would receive and their purpose. Thank you John for helping me navigate the headache that is auto insurance and making it a quick and easy process!"
We responded:
"Thank you, Patrick, for sharing your experience! I'm glad John could assist you in finding the right coverage and make the process smooth and straightforward. It's great to know he provided you with all the necessary information and options. If you have any more questions or need further assistance, feel free to reach out anytime!"
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D T

August 26, 2025

5  out of  5
rating by D T
"John patiently worked with me to get the auto and home insurance that we needed. Thank you."
We responded:
"Thank you for your feedback! I'm glad John could assist you with your auto and home insurance needs. We appreciate your feedback and are always here to help with any questions or needs. Let us know if there's anything else we can do for you!"
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Francisco Rivera

August 12, 2025

5  out of  5
rating by Francisco Rivera
"Excellent service, Phillipe did a great job! Recommended!"
We responded:
"Thank you, Francisco! I'm happy to hear that Phillipe provided you with excellent service. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Christopher Logan

July 3, 2025

5  out of  5
rating by Christopher Logan
"Completely a great experience for my first time getting insurance from Mr. John Moody very informative answered all questions in a down to earth way. Felt no pressure on the behave on getting insurance and everything he told us was crystal clear to the T . I'm a so thankful for his service and I advise anyone who's looking for insurance consult with Mr. Moody from State Farm. If there were more stars to show my gratitude they would be selected ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐‼️Thanks again ‼️"
We responded:
"Thank you, Christopher, for sharing your experience! I'm happy to hear that we provided such clear and pressure-free guidance for your insurance needs. Your recommendation means a lot, and we're grateful for your trust. If you ever have more questions or need assistance, feel free to reach out!"
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DJ Snow

July 2, 2025

5  out of  5
rating by DJ Snow
"John and his team do an amazing job! Can’t say enough great things about them. 10/10 recommend."
We responded:
"Thank you, DJ Snow! I'm happy to hear that you had such a positive experience with our team. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
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Subba Mallela

July 2, 2025

5  out of  5
rating by Subba Mallela
"Very smooth experience and recommend for others to give a try"
We responded:
"Thank you, Subba! I'm happy to hear that you had a smooth experience with us. Your recommendation means a lot. If there's anything else we can do for you, just let us know!"
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Amanda Logan

July 2, 2025

5  out of  5
rating by Amanda Logan
"He answered all questions we asked broke everything down and was very patient and at the same time and gave us a great deal"
We responded:
"Thank you for your review, Amanda! I'm happy to hear that you appreciated the detailed explanations and patience during your experience. It's wonderful to know you felt you received a great deal. If you have any more questions or need assistance, feel free to reach out anytime!"
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Rama Krishna Ede

June 12, 2025

5  out of  5
rating by Rama Krishna Ede
"John Moody from State Farm insurance is very in good coverage and best rates."
We responded:
"Thank you, Rama Krishna, for your wonderful feedback! I'm happy to know that you are satisfied with the coverage and rates we offer. If you ever have any questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Anu

May 2, 2025

5  out of  5
rating by Anu
"John Moody at State Farm is awesome! To my surprise, he made the entire process of obtaining home insurance easy. He helped us get home insurance, umbrella policy and transfer our car insurance. I had questions on the quote and he went over every line item and explained everything thoroughly. He is always available to answer questions and was very patient with me as I navigated this process. I thought this would be very stressful but John made it smooth and easy. He is very easy to talk to and I would highly recommend John. He is fantastic!"
We responded:
"Thank you, Anu, for your wonderful feedback! I'm delighted to know that the process of obtaining your insurance policies was smooth and easy. It's great to hear that I could assist with your questions and provide thorough explanations. I'm here whenever you need further assistance or have more questions. Your recommendation means a lot!"
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Christina Meyers Reardon

April 25, 2025

5  out of  5
rating by Christina Meyers Reardon
"I recently switched insurance agencies, and I couldn’t be happier with the experience. The transition was seamless—quick, clear, and stress-free. John made everything so easy to understand and handled all the paperwork! Best of all, I’m now saving money every month without sacrificing coverage. It feels great to know I’m getting better value and personalized service. I wish I’d made the switch sooner! Highly recommend to anyone looking for better rates and a smoother insurance experience."
We responded:
"Christina, thank you so much for sharing your experience! I’m really glad to hear the transition went smoothly and that you’re happy with the care and attention you received. It’s great to know everything was easy to understand and handled without any extra hassle. We’re always here if you need anything or just have a quick question. Your recommendation truly means a lot, and we’re grateful to have you with us!"
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Mr. Campbell

April 25, 2025

5  out of  5
rating by Mr. Campbell
"Excellent service, helped me save a lot of money on my insurance."
We responded:
"Thank you, Mr. Campbell, for your wonderful feedback! I'm happy to know that our service was able to help you save on your insurance. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Terena Ellis

April 24, 2025

5  out of  5
rating by Terena Ellis
"I had a great experience with Mr. John! He was polite, professional, and really took the time to listen to my needs. While I was at work, he helped me start a renters insurance plan and made the process quick and easy. He even told me that by the time I got off work, he’d have a quote ready for my car insurance. That level of service and attention to detail really stood out. He’s an excellent insurance sales representative, and I highly recommend him!"
We responded:
"Thank you, Terena, for sharing your experience! I'm happy to know that we could assist you with your insurance and provide a seamless process. It's great to hear that the attention to detail and service met your expectations. If you have any further questions or need assistance, feel free to reach out anytime. Your recommendation means a lot!"
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Patrick Shealey

April 17, 2025

5  out of  5
rating by Patrick Shealey
"Billy has been my go to guy for all my insurance needs. Car, Home, Motorcycle, and even my Vending machine business! Top notch service and amazing prices too! Update - Tiffany Sullivan has jumped in to help me with all my needs since Billy Brown got his own agency in MI now. John Moody State Farm Agency and his crew has continued to be a top tier group to work with. I've had 3 life changes recently and each time Tiffany has helped make them a smooth process!! Thank you for your help and service."
We responded:
"Thank you, Patrick! We appreciate your kind words and are thrilled to be your go-to insurance agency. Thank you for trusting our agency with your auto, home and motorcycle insurance needs."
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Angel Panama

April 14, 2025

5  out of  5
rating by Angel Panama
"I swear everytime I call I get my questions answered with such professionalism and such great customer service I swear this office needs more praise than anything. Mr. John, Ms. Erin and Ms. Tiffany have always helped me with everything and make me feel so welcomed. You don’t talk to a machine or a scripted representative. You talk to someone that is just like you that has a lot of knowledge in insurance and are willing to help you. Thank you again everyone at John Moody of State Farm."
We responded:
"Angel, thank you so much for your wonderful feedback! I'm truly happy to hear that you feel welcomed and well-supported by our team. Erin and Tiffany are indeed dedicated to providing knowledgeable and detailed service. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help!"
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Prashant Dinodia

April 9, 2025

5  out of  5
rating by Prashant Dinodia
"John was very pragmatic and helped figure the right coverage. the premiums turned very reasonable and also the process to get the policies were smooth. highly recommend checking with him once before finalizing"
We responded:
"Thank you, Prashant, for your wonderful feedback! I'm glad we could assist you in finding the right coverage and that you found the prices reasonable. It's great to know that the process was smooth for you. If you have any more questions or need further assistance, feel free to reach out anytime."
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Amber & Miriam Rhodes

March 24, 2025

5  out of  5
rating by Amber & Miriam Rhodes
"Mr John was great to work with. He took his time to explain my policy, made several calls with me, answered all my questions. I absolutely enjoyed how he made me feel about changing companies."
We responded:
"Thank you, Amber & Miriam, for sharing your experience! I'm happy to know that you felt comfortable with the transition and that I could assist with your questions and policy details. It's wonderful to hear that you enjoyed working with me. If you need any further assistance or have more questions, feel free to reach out anytime!"
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Tim A

March 20, 2025

5  out of  5
rating by Tim A
"John Moody at State Farm is outstanding! He’s always available to answer questions and has helped me navigate through every situation with ease. His customer service is top-notch, and I truly appreciate his dedication to making sure I’m well taken care of. Highly recommend"
We responded:
"Thank you, Tim, for sharing your experience! I'm happy to know that my assistance has made navigating your insurance needs easier. Your recommendation means a lot, and I'm here whenever you need further assistance or have more questions."
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Zo Thach

March 13, 2025

5  out of  5
rating by Zo Thach
"Great service!! John team is always going above and beyond the standard! Spoke to Avery who was super helpful and informative. She resolved my issue in a matter of seconds! Been with them for a while and couldn’t be more satisfied!"
We responded:
"Thank you, Zo, for your wonderful feedback! I'm delighted to know that our team, especially Avery, could assist you so efficiently. It's fantastic to hear that you're satisfied with our service. We're always here to help with any of your insurance needs, so feel free to reach out anytime!"
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Kristen Cinque

March 12, 2025

5  out of  5
rating by Kristen Cinque
"I have had such a great experience with this office, specifically Billy! He answered all of my questions and was very easy to talk to. Saved me over $100 on my car insurance as well as being able to offer better benefits. Don’t be afraid to switch because they will take care of you! Hopefully, I’ll never have to need it, but it’s very reassuring to know that Billy is only a phone call or text away. Update: they’re still awesome! They make me feel like more than just a number in their system and the personal touch is everything nowadays. I have literally zero complaints about them!"
We responded:
"Hi, Kristen! Thank you for the praise for Billy! He is a vital part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your car insurance needs. And… thank you for being the BEST part of State Farm!"
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Rosalind Barner

February 19, 2025

5  out of  5
rating by Rosalind Barner
"I was referred to Matt. Very knowledgeable about my coverages I was requesting. Professional and a pleasure to speak with."
We responded:
"Rosalind, thank you for your wonderful review! I'm glad Matt was able to assist you with your coverages and provide a professional and pleasant experience. We appreciate your feedback and look forward to helping you with any future needs. - John Moody - State Farm Insurance Agent, Waxhaw, NC"
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Marielle Devine

February 5, 2025

5  out of  5
rating by Marielle Devine
"Thank you John Moody & team members for always responding right away, and walking me through any questions I may have. 5 stars."
We responded:
"Thank you, Marielle! I'm glad to know that our team's prompt responses and guidance have been helpful to you. Your support means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out anytime!"
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Christina

February 4, 2025

5  out of  5
rating by Christina
"John was awesome! He helped me set up additional things that I didn’t even think of adding when just looking into getting auto insurance. Got me a super nice deal & was extremely helpful & understanding of everything I needed or had concerns about. 10/10 great customer service & would definitely recommend!"
We responded:
"Thank you so much, Christina! I'm glad we could assist you in setting up everything you needed and securing a great deal. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Amari-EL Thompson

January 25, 2025

5  out of  5
rating by Amari-EL Thompson
"John Moody was incredible! He was such a professional and got me set up with insurance immediately and made sure I had everything I needed. I will definitely be coming back to him in the future for any more of my insurance needs! Thank you so much John!"
We responded:
"Thank you, Amari-EL, for your wonderful feedback! I'm so happy to know that you found the service professional and efficient. It's great to hear that you're considering us for your future insurance needs. If you have any questions or need assistance, feel free to reach out anytime. Looking forward to helping you again!"